THESOONG New Minimalist Basic Cloud-Soft Skin-Friendly Crewn

Standard delivery times are subject to the actual logistics schedule. Unworn items may be requested for return or exchange within 7 days of delivery. Product prices and shipping fees do not include import taxes, customs duties, consumption tax/VAT, clearance fees, or other local charges. These charges are the recipient's responsibility. Remote areas, islands, or special delivery zones may require an additional shipping surcharge; customer care will contact you before dispatch if confirmation is needed. Items must be unworn, unwashed, undamaged, free from odour, and returned with hang tags, care labels, security tags, and original packaging intact. For returns or exchanges due to size, colour preference, or other personal reasons, return shipping and related costs are the customer's responsibility. If the item has a quality issue or the wrong item was sent, please contact THESOONG customer care.

To extend the life of the garment, please clean and care for it according to the care label. Wash dark and light colours separately to avoid staining or colour transfer. Use a mild detergent and avoid long soaking, direct sun exposure, strong wringing, or bleach. Due to the natural characteristics of different fabrics, slight fading, shrinkage, wrinkling, or texture change after washing may occur and is considered normal. Gentle cleaning and drying naturally in a shaded, well-ventilated place are recommended. Cotton Hand wash or machine wash on a gentle cycle with a mild detergent. Wash dark and light colours separately and avoid direct sun exposure. Cotton wrinkles naturally; lay flat or hang to dry. Polyester Wash at a low temperature and avoid long soaking. Do not iron at high heat; gently press or steam on a low setting if needed.

Duties & Customs Product prices and shipping fees do not include import taxes, customs duties, consumption tax/VAT, clearance fees, or other local charges. These charges are the recipient's responsibility. Remote areas, islands, or special delivery zones may require an additional shipping surcharge; customer care will contact you before dispatch if confirmation is needed. If a parcel is returned because duties, taxes, clearance fees, or remote area surcharges are refused, return shipping and related handling costs may be deducted from the refund. Returns & Exchanges Returns or exchanges may be requested within 7 days from the date of delivery, provided the item remains in resalable condition. Returned items must be complete and intact. Hang tags, care labels, and security tags must not be removed, cut, or damaged. Items must not be washed, worn, stained, damaged, or affected by odour. For returns or exchanges due to size, colour preference, or other personal reasons, return shipping and related costs are the customer's responsibility. If the item has a quality issue or the wrong item was sent, please contact THESOONG customer care for assistance. Colour Difference All products are photographed with professional equipment. Due to lighting, monitor resolution, and screen colour settings, slight colour differences between the item and images may occur. This is considered normal and is not a return reason. Measurement Tolerance All garment measurements are taken manually and may vary by 1-3cm. This is within the normal range. Please refer to the size chart and fit notes before choosing a size. Customer Care For size advice, order enquiries, logistics updates, or return and exchange assistance, please contact a THESOONG customer care specialist through the product page or store service entry.